Privacy Policy
Last updated: September 2, 2026
MB Holiday Lighting LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit mbholidaylighting.com or contact us, how we use it, and the choices you have. This policy applies to our website and the messaging services we use to communicate with you.
Information We Collect
- Information you provide: When you request a quote or message us through our chat widget, contact form, email, or phone, you may share your name, phone number, email address, and details about your property and the lighting services you're interested in.
- Communications data: When you call, text, or message us, we keep a record of that communication so we can follow up and provide service.
- Usage data: Like most websites, we and our hosting and analytics providers may collect basic technical information such as browser type, device type, pages visited, and approximate location derived from your IP address.
How We Use Your Information
- To respond to quote requests and answer your questions.
- To schedule design consultations, installation, maintenance, and takedown of your lighting.
- To send you appointment reminders and service updates.
- To send occasional seasonal offers, if you have requested them; you may opt out at any time by replying STOP to any text message or clicking unsubscribe in an email.
- To improve our website and services.
- To meet legal, accounting, and record-keeping obligations.
Text Messaging (SMS)
With your consent, we may send you text messages about your project, appointments, and seasonal availability. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. For help, reply HELP. We do not sell or rent your mobile information to anyone.
How We Share Information
We do not sell your personal information. We may share it with service providers who help us run our business — such as our customer-messaging, email, scheduling, and website-hosting providers — under contracts that require them to protect your information and use it only for our instructions. We may also disclose information when required by law or to protect our rights.
Data Retention
We keep your information only as long as needed to provide service to you and to meet legal and accounting requirements. You may ask us to delete your information at any time (see "Your Choices" below).
Your Choices
- Access or update: You can request a copy of the information we hold about you or ask us to correct it.
- Delete: You can ask us to delete your personal information, subject to legal record-keeping obligations.
- Opt out: Unsubscribe from emails via the link in each message, or reply STOP to text messages. You can also request that we stop contacting you.
- Cookies: You can control or delete cookies through your browser settings. Disabling cookies may affect some website features.
Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us so we can delete it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
- Email: mbholidaylighting513@gmail.com
- Phone: (513) 880-8849
- Service area: Greater Cincinnati, Ohio area